How This FAQ Works for You
We've put together these answers based on the real questions coming through our support channels every day. Whether you're sorting out a bKash deposit that hasn't reflected yet, trying to log in from a new phone, or figuring out how to submit your withdrawal request, the answers here are practical and specific to how our platform actually works. If you're in Dhaka
or anywhere else in Bangladesh, the process is the same — open the account section from your mobile browser, check your wallet balance, and follow the steps shown. For anything not covered here, our support team is reachable directly. Each answer below reflects the current account flow; if something changes on our end, we update this page to match. Deposits via Nagad
and Rocket go through the same mobile wallet flow as bKash — open your wallet app, send to the number shown in your account deposit screen, confirm with your PIN, and the balance reflects on your account side.
- bKash
- Nagad
- Rocket